Vehicle Service Pickup: Please be aware that we will contact you and have everything properly set up, and you will know who is coming and when they will be picking up your vehicle. Please do not let anybody pick up your vehicle without contacting our Customer Care Team at 330-343-6681
Please call to schedule your service appointment with our team at 330-343-6681
Hourly Door Rate/Diagnosis Fee: $200
The diagnostic fee covers the time our technician will spend thoroughly investigating the specific problem, which is essential for providing you with an accurate repair quote and ensuring the problem is fixed correctly. If the issue is reasons why we are asking: education is very important.
- If a diagnostic fee is part of a larger repair, we explain that it helps determine the best most effective repair solution
- We clearly state what the fee covers, for example, time spent using diagnostic equipment, and testing components
- We explain how a thorough diagnosis will lead to more accurate repair estimate and potentially prevent future problems saving you money